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Terms & conditions

Contact

N+ by NÖR
Islands Brygge 32B, 660
2300 Copenhagen S
Denmark
Tel: +45 39 39 12 11 Monday - Friday from 10-13
Mail: info@nplusbynoer.dk

 

Ordering
www.nplusbynoer.dk is open 24 hours a day, except when we close the site for maintenance.

In order to make a purchase at www.nplusbynoer.dk you must be at least 18 years old, and have a valid credit card.

How to order
You choose the goods you like in the size that fits and place them in the basket. You can always check the content of the basket and the prices of the items. When ready to finalize the purchase, simply go to checkout and fill in the information.  

Payment  
N+ by NÖR accept the following payment methods VISA, VISA Electron, Mobile Pay, Mastercard. When paying by card, your card will be charged the day you order is dispatched.

Delivery
N+ by NÖR ship orders Monday to Friday.

Delivery time 2-6 days, depending on destination. 

Cancellation
We may cancel an order if a product for some reason no longer is available. If this is the case we will notify you, and make a refund on your card.

Claim / faulty products
In the situation of a faulty product, we will replace it if possible. If the product is sold out we will credit the amount on the card used when placing the order. If you have any questions, you can always contact customer support.

You can submit a complaint about goods purchased from us to the Danish Dispute Resolution Institute, Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark. You can submit a claim online through Klageportalen for Nævnenes Hus. 

Return
If you need to return a product, you have to do that within 14 days from the date where you received the goods. All returned products must be in new unused condition with the hangtag on.
When you return a product please use the returnform and write your order number, name and reason for return. We will then refund the amount to the used credit card in 8-10 days. At the time we do not offer free return.  

You find the returnform here return form

Return address:
N+ by Nör
C/O Lagerkompaniget
Fruedalsvej 7
4682 Tureby
Denmark

 

Tlf: +45 39391211

Customer service
If you have any questions to your order, delivery or have other inquiries, please contact our customer service at info@nplusbynoer.dk. We reply to e-mails within 24 hours. 

You are also more than welcome to contact us in the office hours Monday - Friday from 10-13 at +45 39 39 12 11

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